Since Eric has gone back to school we couldn't really go without a computer! So after a full day of shopping including someone being sneaky and getting the last one we wanted at best buy while we debated on it. We Finally found it at Office Depot! But we got it home and it was defective.. and i couldn't get anything using the Internet to work.. Hello Mary cant be without her msn messenger or anything Duh. so I called all the Hp customer service right? and talked to them for 2 and a half hours till they told me to return it.. you ask why 2 and a half hours? It was Incredibly hard to understand the guy because he was from INDIA... kid you not I ASKED! So after making Eric go dumpster diving for the stupid little box it came in that was literally cut up from all the rebates, We finally got a laptop that works great! Yay!